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FAQ
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What is STRM Courier?STRM Courier is a specialized logistics service dedicated to the safe and timely delivery of pharmaceuticals and medical supplies. We cater to pharmacies, hospitals, and healthcare providers, ensuring that critical products reach their destinations without delay.
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What types of products do you deliver?We specialize in delivering pharmaceuticals, including prescription medications, over-the-counter drugs, and temperature-sensitive medical supplies. Our services are tailored to meet the needs of pharmacies, hospitals, and healthcare providers.
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What are your delivery options?We offer various delivery options, including standard deliveries for routine shipments and emergency services for urgent medical needs. Our team is available 24/7 to accommodate last-minute requests.
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How do you ensure the safety of my shipments?At STRM Courier, we implement strict safety protocols, including temperature-controlled shipping for sensitive products, real-time tracking of all deliveries, and compliance with Good Distribution Practices (GDP) to ensure the safe handling of pharmaceuticals.
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How do I schedule a delivery?You can schedule a delivery by contacting us via phone or email, or by filling out our online contact form on our website. Our team will assist you in arranging the most suitable delivery solution for your needs.
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What should I do if my shipment is delayed?If your shipment is delayed, please contact our customer service team immediately. We will investigate the issue and provide you with updates on the status of your delivery.
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How do you handle emergencies?Our emergency courier service operates 24/7 to ensure that urgent medical deliveries are handled promptly. In case of an emergency request, please call our hotline for immediate assistance.
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How do you handle emergencies?Our emergency courier service operates 24/7 to ensure that urgent medical deliveries are handled promptly. In case of an emergency request, please call our hotline for immediate assistance.
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How can I provide feedback about your service?We welcome feedback from our clients! You can share your thoughts by contacting us via email or phone, or by filling out our online feedback form.
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